• 8/10/2006 The IST Monitor Can Now Communicate via Cellular Modem!
• 7/31/2006 ACCA Convention
• 7/17/2006 IST is Invited Back to the College of Charleston to Install the IST Monitor in Server Rooms
• 7/13/2006 MCAA Convention
• 6/11/2006 IST, LLC to go to AHR Exposition
• 6/06/2006 IST, LLC Acquires Seasoned National Sales Manager
• 5/15/2006 IST Installs the IST Monitor on Prestigious Shopping Mall
• 5/1/2006 IST, LLC Goes to Charleston, SC for the MSCA Conference
• 4/14/2006 IST, LLC to be at the Grand Opening of Trane Parts
• 3/30/2006 IST Installs the IST Monitor at the College of Charleston, SC:
• 3/20/2006 IST, LLC to be at the Comfortech Seminar and Showcase in Baltimore
• 1/15/2006 VOIP capability proven!
• 11/10/2005 New Firmware Version 3.18 - Increased Diagnostics!
• 1/10/2005 Invisible Service Technicians' New IST Monitor Selected from among Thousands of Products to Be Displayed at HVAC Industry Expo as Most Innovative in Building Automation Category

The IST board has been configured to support CDMA cellular modem connections for remote locations or locations where phone lines are not available or practical. The change allows the IST to operate normally using either the standard landline connection or it can be fitted with the cellular kit option. On power up the IST board will self configure to use either the standard phone line or the cellular modem depending on which is connected.

IST has signed up for a 10’ x 10’ booth at the ACAA Convention in Orlando, Florida on March 6 – 8, 2007. As soon as we are assigned a booth number, we will give you an update.

Charleston, SC Pleased with the performance of the IST Monitor in the Jewish Studies Center and two Glebe Street residences, the Plant Facilities managers at the College chose the IST Monitor to track the performance of the HVAC equipment in two server rooms in the Bell Building to ensure their servers are always kept at the appropriate operating temperature.

                                                   
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IST has signed up for a 10’ x 10’ booth at the MCAA Convention in Orlando, Florida on February 27, 2007. As soon as we are assigned a booth number, we will give you an update.

IST has made plans to attend the AHR Exposition in Dallas, Texas January 29th – 31st, 2007. We will be located at Booth #1734 – a 10’ x 10’ space – for the entire duration of the Exposition.

Invisible Service Technicians, LLC, announced a successful conclusion to its efforts to find and hire a National Sales Manager. Michael Duty, IST’s President, issued the following statement: “Dennis Spar overwhelmed me with both his credentials and references. He has demonstrated success as a Carrier employee, where he was both well-liked and respected. I look forward to working with him, as do all other IST employees who have met with him. I encouraged him to do his due diligence about IST and its monitoring system, and he took me at my word. Only after contacting many contractors he has met on Carrier’s behalf, all of whom enthusiastically endorsed our products, did he say ‘yes’ to my offer. That enables me to respect his degree of commitment even more. I have no doubt whatsoever he will build a strong sales team throughout North America, and that our sales will soon reflect his talent and experience.”

Mr. Dennis Spar comes to the IST Team from San Antonio, Texas. As the Regional Commercial Sales Manager for the Carrier Corporation since 1998, he was ultimately responsible for the performance of a sales team of 55 individuals that yielded $70M for Carrier commercial products and ancillary sales. This extraordinary performance is due in part to the sales strategy he defined for South and Central Texas, Louisiana, and parts of Mississippi. Before heading that position, Mr. Spar was the Commercial Sales Manager of the Carrier Corporation Distributorship in Houston, Texas, where he was responsible for a staff of nineteen sales and applications engineers that yielded $35M of commercial product sales for the Carrier and Bryant brands. Throughout his industrious 35-year career in the HVAC industry as a successful sales manager and marketing strategist, Mr. Spar has been responsible for a total of $183M in commercial product sales.

Winter Park, FL Casto Lifestyles Properties (CLP), headquartered in Columbus, OH granted IST permission to install the IST Monitor on parts of its Winter Park Village property in Winter Park, Florida. IST installed thirty monitors on Buildings C and D, occupied by Pier 1 Imports and World Publications, respectively. This outdoor lifestyle center, which includes a combined total of 464,000 ft2 of retail, office and residential space, has won awards for its innovative design and all-encompassing nature. Under the leadership of Brett Hutchens, the success of this prestigious site is what led CLP to create a Southeast Division in order to better serve its new market niche in Florida. IST is honored to have worked with CLP to meet their HVAC&R monitoring needs.

                     

IST’s sales team will be at a table top at the 2006 MSCA Conference in Charleston, SC from October 15th – 18th, 2006. Come by and talk with our team to learn more about the IST Monitor.

IST, LLC has just decided that it will be attending the Grand Opening of the Trane Parts conferences in Evansville, IN and Bowling Green, KY October 3-4, 2006, respectively. Look for our table top at these two events.

Charleston, SC The College of Charleston, one of the nation's oldest universities, elected to use the IST Monitor as its primary means of HVAC monitoring to save money on utility costs and ensure equipment operation in the Jewish Studies Center and two resident guest houses on Glebe Street.

                                                   
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The executive team decided today that IST, LLC will be attending the Comfortech Show in Baltimore, MD September 14th through the 15th. IST has reserved a 10’ x 10’ booth on the floor, and we are registered at Booth #1319. Please feel free to stop by and talk with us about how the IST Monitor can help your business.

The IST Monitor has been successfully tested and proven to function over VOIP networks. Vontage and similar VOIP carriers are fully compatible with the IST and require no special configuration, hardware or software changes. The IST can connect to the VOIP hardware just like any standard phone and maintain full functionality.

With the release of firmware version 3.18 the IST Monitor has now increased diagnostic capabilities. When connected to the IST serial port a user can view sensor readings and see accumulator minutes and cycle counts in addition to other enhancements that allow the on-site user to verify correct operation of the IST board and the current operation of the HVAC&R unit being monitored. The IST Monitor now has the capability to give on site users the data that was previously only accessible via the web site. No special software is required to view the data.

The Invisible Service Technician (IST) Monitor, a new remote monitoring and diagnostic device for light commercial and residential heating, cooling and refrigeration systems, has been named the winner of the 2005 AHR Expo award for innovation in building automation.

The award, announced in late November and judged by a panel of practicing HVAC&R engineers, recognizes the IST Monitor’s promise to transform heating, cooling and refrigeration system service for a new cross-section of customers.

In the past, only large scale commercial and industrial customers could afford remote monitoring systems. The IST Monitor makes it affordable for a much broader market — from commercial building and retail business owners to residential rental property managers to homeowners.

The IST Monitor is one of the first solutions to provide all of the key operating data that a contractor requires to detect and diagnose developing problems before they cause a failure in the customer’s equipment. It consists of a monitor with ten sensors and six open sensor inputs, mounted on a customer’s heating, cooling or refrigeration equipment and connected to their phone line. The system monitors multiple operating parameters and immediately notifies the IST Data Center if a problem is detected. The online data center, in turn, alerts the servicing contractor and provides him or her with enough operating data to diagnose the developing problem without having to visit the customer's site.

There are benefits for contractors, for facility and property owners and managers, for builders, and for homeowners.

For contractors: The IST Monitor locks in existing customers because it offers the contractor the opportunity to detect equipment problems and to contact their customers before they call a competitor. It helps attract new, increasingly service-oriented customers. It adds not only income from the sale of the system, which has been kept low so that it is affordable to customers, but also from the continuing service agreements the IST Monitor virtually guarantees through its implementation. Additionally, it greatly increases the efficiency of the service technician because he or she already knows what the problem is before being dispatched to do the repair, which saves the contractor money and allows him or her to maintain and expand the customer base efficiently.

For facility and property owners and managers: The IST Monitor allows owners and managers to focus on their business, not their heating, air conditioning and refrigeration equipment. The system helps maintain constant comfort for customers, tenants and employees by continuously monitoring and facilitating the correction of any problems before an equipment failure occurs. It saves money in utility bills and repair costs, prevents inventory spoilage, property damage, and extends the life of HVAC&R equipment.

For builders: The IST monitor is the latest in comfort control technology. Builders can impress prospective buyers with the comfort protection, lower utility bills, reduced maintenance and service hassles and increased peace of mind associated with the implementation of the IST Monitor in their home or business. It can also help builders answer the number one complaint of new homeowners – trouble with heating or cooling their homes to their taste. It can help resolve problems quickly and identify any sizing or installation problems, holding the HVAC&R contractor accountable.

For restaurant managers: The IST Monitor ensures that a manager’s worst nightmare will never occur – that his or her refrigeration equipment breaks down, causing the inventory to spoil, and/or the breakdown of the heating and cooling equipment which would drive away customers.

For homeowners: The IST Monitor provides cost savings, extended equipment life, protection from property damage, and the intangible peace of mind that comes from knowing their HVAC equipment – an integral part of their quality of life – is continuously monitored and safeguarded.

The award-winning IST monitor will be on display at the 2005 International Builders' Show, Booth #9830, January 13-16 at the Orange County Convention Center, Orlando, Florida.